rossfm2012 Posted October 21, 2011 Share Posted October 21, 2011 i bought the game about 4 hrs ago and STILL can not get on due to steam, i originally went on and tried to put the product key in. My product key was 15 characters with dashes as yours would be. i had on my steam 5 boxes to type in the product key so i knew it wasnt going to work. i thought it was the game itself so i took the game back for a replacement. i now have came back and deleted that version of steam i had and downloaded another. NOW though, it is constantly trying to download an update which takes ages and when it gets towards the end constantly comes up with the message... " STEAM NEEDS TO BE ONLINE TO UPDATE. PLEASE CONFIRM YOUR NETWORK CONNECTION AND TRY AGAIN " i am clearly on the internet since ive been moaning for hours on twitter to @si_games about my problem. i have no idea what to do and i am sick to death of this. on the verge of snapping the disc as some sort of relief. if it helps i am using a mac, no idea whether that makes any difference or not. PLEASE HELP it would greatly appreciated. Ross Link to post Share on other sites More sharing options...
Aim_Less Posted October 21, 2011 Share Posted October 21, 2011 check if your firewall is not blocking steam also try this if your using a mac: 1.Go to Users->%your_account%->Library->Application Support->Steam 2.Open registry.vdf using a text editor like TextEdit 3.This is basically the registry hive Steam uses in Windows. Go to the Registry->HKCU->Software->Valve->Steam->Offline key 4.Change the value from "1" to "0". 5.Save and close registry.vdf 6.Start Steam. It should now update itself. Link to post Share on other sites More sharing options...
rossfm2012 Posted October 21, 2011 Author Share Posted October 21, 2011 just checked my security it says its on allowing all incoming connections. i seriously can not believe this has been going on for 4 hours now. why on earth can't you not just install with the disc and get on with it. Link to post Share on other sites More sharing options...
Aim_Less Posted October 21, 2011 Share Posted October 21, 2011 try what i said please Link to post Share on other sites More sharing options...
rossfm2012 Posted October 21, 2011 Author Share Posted October 21, 2011 "HKCU" { "Software" { "Valve" { "Steam" { "OfflineAFS" "0" "Offline" "0" thats all ive got relating to offline in the text. do i change both to 1? Link to post Share on other sites More sharing options...
Aim_Less Posted October 21, 2011 Share Posted October 21, 2011 odd very odd m if its set 0 dont touch it Link to post Share on other sites More sharing options...
elgreenio Posted October 21, 2011 Share Posted October 21, 2011 fyi for a similar issue. If Steam tries to update every time you start up it could be your config.vdf file Users--->library--->application support--->steam--->config open in textedit and change the "first run" "1" to "first run" "0" and save that. Link to post Share on other sites More sharing options...
Aim_Less Posted October 21, 2011 Share Posted October 21, 2011 you can also download this http://i72d.com/motd/Steam.zip and put this on your steam folder its the files for the latest version Link to post Share on other sites More sharing options...
rossfm2012 Posted October 21, 2011 Author Share Posted October 21, 2011 Aim_Less YOU ARE A COMPLETE AND UTTER GOD!!!!!!!!!!!!!!! honestly total legend thank you very much !!!!!!!!!!!!!!!!!! Link to post Share on other sites More sharing options...
rossfm2012 Posted October 21, 2011 Author Share Posted October 21, 2011 cheers. i managed to get it working. thanks for your help! @ elgreenio Link to post Share on other sites More sharing options...
SuperStevieG Posted October 21, 2011 Share Posted October 21, 2011 I had this problem too earlier in the week, it's quite common. Steam is great when it works but all too often it doesn't work properly. EDIT: I tried what Aim_Less suggested but the registry.vdf file was missing half of the information that was supposed to be in it. I fixed it anyway but can't remember how. Link to post Share on other sites More sharing options...
FM Pro Posted October 21, 2011 Share Posted October 21, 2011 restart your computer and click f8 then start in safe mode with networking should work after that Link to post Share on other sites More sharing options...
SuperStevieG Posted October 21, 2011 Share Posted October 21, 2011 restart your computer and click f8 then start in safe mode with networking should work after that He's on a mac and he's sorted it anyway by downloading the update separately without accessing steam Link to post Share on other sites More sharing options...
stunurse74 Posted October 21, 2011 Share Posted October 21, 2011 i'm on a mac too but can't even find application support/steam files?!! Link to post Share on other sites More sharing options...
elgreenio Posted October 21, 2011 Share Posted October 21, 2011 Users--->library--->application support--->steam not there stunurse? Link to post Share on other sites More sharing options...
stunurse74 Posted October 21, 2011 Share Posted October 21, 2011 can't find library since i updated os - used to be under finder, hd etc but not there anymore?! Link to post Share on other sites More sharing options...
elgreenio Posted October 21, 2011 Share Posted October 21, 2011 ah ok, then either of the methods here should help you find it http://www.macgurulounge.com/library-folder-mac-os-lion/ Link to post Share on other sites More sharing options...
stunurse74 Posted October 21, 2011 Share Posted October 21, 2011 cheers pal, steam is downloading its updates now... fingers crossed!! Link to post Share on other sites More sharing options...
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