sampglov1987 Posted October 21, 2011 Share Posted October 21, 2011 I am having issues installing Steam on my iMac with Lion 10.7.2 installed. I keep getting an error message informing me that steam needs to be connected to the internet in order for me to install the client. I am obviously connected as I am writing this message and have had no issues downloading anything I have tried this morning. I have downloaded the installer 3 times in the hope that it was the installer but to no avail. I have also disabled my firewall in the hope that it was this that was causing the issue, again it didn't work. I really want to play FM12 but I can't install it without steam, can anyone help me? Link to post Share on other sites More sharing options...
Kriss Posted October 21, 2011 Share Posted October 21, 2011 Is there anything in the Mac section here that helps? https://support.steampowered.com/kb_article.php?ref=4595-WEXN-6831 Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 Im getting the same / real peed off! Link to post Share on other sites More sharing options...
Aim_Less Posted October 21, 2011 Share Posted October 21, 2011 do you have any "Virtual Adapters" on your macs? Link to post Share on other sites More sharing options...
SazoJohnno Posted October 21, 2011 Share Posted October 21, 2011 I have got no problem about this and I am using Lion 10.7.2, are you using it as wireless or are your computer wired? Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 really don't understand this and im on leopard, want to throw mac at wall Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 how do you set steam to online mode? Link to post Share on other sites More sharing options...
Manden Posted October 21, 2011 Share Posted October 21, 2011 is steam in offline mode ? Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 thats what the messege keeps saying Link to post Share on other sites More sharing options...
Manden Posted October 21, 2011 Share Posted October 21, 2011 try the account tab. I have the option to 'go offline' - I reckon go online would be in the same place Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2011 SI Staff Share Posted October 21, 2011 Are you trying to install the game from the disk? If so can you do the following and have another go: Can you please try looking in the following locations to see if there is any trace of 'Steam' and removing the file/folder if there is: User > Applications User > Library > Application Support It would be worth doing the same as well if you're just trying to install Steam from the .dmg file. Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 nope, I can't even find my library now Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 will do so now Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2011 SI Staff Share Posted October 21, 2011 Marshy, if you can't find your Library it's because you're running 10.7 and Apple have chosen to hide it for that OS version, to unhide it please use the following link: http://www.se7ensins.com/forums/topic/428277-unhide-library-folder-in-mac-os-x-107-lion/ Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 what ever you just told me to do, has made something start happening, steam is now updating ? Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2011 SI Staff Share Posted October 21, 2011 That sounds about right Link to post Share on other sites More sharing options...
marshy Posted October 21, 2011 Share Posted October 21, 2011 Best add you to my Chrimbo card list Link to post Share on other sites More sharing options...
leeroytmofo Posted October 21, 2011 Share Posted October 21, 2011 Hi. Am having troubles running the game on a PC. Steam crashing everything (as usual - bought game on disc and didn't realise I'd need to activate). Is there a troubleshooting thread at all? If I can't get it working can I just take the game back to shop for a refund or do I need to contact Sega directly? Cheers. Link to post Share on other sites More sharing options...
imsodave Posted October 21, 2011 Share Posted October 21, 2011 I'm having the same issue (with Mac Snow Leopard 10.6.8) Having had the problem this morning I deleted all the Steam files which seemed to trick it into updating. However, now it's updated, I still get the same problem - can't connect to Steam network. My low opinion of Steam is descending further. Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2011 SI Staff Share Posted October 21, 2011 Hi leeroy, I'm the Mac guy and PCs are not my area of expertise at all so I'd suggest opening a thread in the techincal issues area of the bugs forum and one of my colleagues will be able to help you out. Do check the FAQ first though as your query may be answered in there, thanks Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2011 SI Staff Share Posted October 21, 2011 I'm having the same issue (with Mac Snow Leopard 10.6.8)Having had the problem this morning I deleted all the Steam files which seemed to trick it into updating. However, now it's updated, I still get the same problem - can't connect to Steam network. My low opinion of Steam is descending further. At what stage you get this error please imsodave? Link to post Share on other sites More sharing options...
sampglov1987 Posted October 21, 2011 Author Share Posted October 21, 2011 Hi Ant, Thank you for your advice, I have completely removed steam from my library and re-installed it and it seems to be letting me update the program so I can at least start it. Hopefully I can now play FM12. Thanks Again, Sam Link to post Share on other sites More sharing options...
Kingdave21 Posted October 21, 2011 Share Posted October 21, 2011 It wont even let me create an account so i cant even install the game?!? Great Link to post Share on other sites More sharing options...
ih8steam Posted October 21, 2011 Share Posted October 21, 2011 I have Mac 10.6.8 and i have the same problem!! Tried doing everything as recommended above, even bought a 1 day BTopenzone pass to try downloading on a different wifi network but still nothing. Not sure what to do apart from burning my copy of FM2012! Link to post Share on other sites More sharing options...
imsodave Posted October 21, 2011 Share Posted October 21, 2011 At what stage you get this error please imsodave? It's when I try to login to the Steam app. Message is: "Could not connect to Steam network. This could be due to a problem with your internet connection, or with the Steam network." Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.