Installation problems boxed version

Just wondering if anyone can help me i managed to play fm2010 and even fm 2011 demo without any problems but when i put my fm2011 disk in to start installing it nothing happens just my hard drive makes some werid noise until i take the disk out, my computers fairly old so i though it may be down to the pc requirements but then why did 2010 and the 2011 demo work.

cheers for any help

have you tried opening the dvd folder in my computer, by right clicking on th dvd icon then selecting the setup file in the dvd folder.

Yes, I agree with Younging, it sounds like Autoplay is either disabled or not working properly on your PC.

I wouldn't go the route that because the demo worked which I assumed you downloaded off the web, the full version should load off the CD onto your hard drive. It's peas and carrots.

It sounds like your computer is having an issue with the CD drive, it might not be that- but it sounds like it. Do you have problems with other disks? When you put the disk in, are you able to open up 'computer' and see your CD drive with the logo of the CD on it?

Sometimes updating firmware, can fix it. It all depends on how old your computer is. I would put your disk in and see if your computer even sees it. I would also check other disks to see if you have the same problem.

Ok thanks for the help I put fm 2010 and my computer reconises it but but doesn't with fm 2011

Have you tried going into 'My Computer' and clicking on the DVD drive icon to launch the game from there? Or is the disc not being recognised at all?

Im having a similar problem and my laptop is only a year old. I then thought it might be a problem with steam, so i tried installing it via the offline method. And it then told me to insert the FM 09 disc :S. Help would be much appreciated to get my FM11 up and running via steam. Thanks

dannyboroman - this should help you with your problem http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ?p=6066638&viewfull=1#post6066638

The computer is not recognising the disk anymore it did once but now has gone back to nothing

i followed the steps and im still having problems it just doesn't install and then closes the window after 2 mins stuck at the start of the install "/

Can somebody help me? I have installed the game but using the disc (ie. no steam) but as then the game won't start up. I get the following error message. 'fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience.' I can the either send an error report to microsoft, or not. If I go into explorer I can see all the folders and files all loaded. Have tried opening it from there, again with no joy. Getting frustrated!

how do i update my firmware?

Go to the manufacturer's website and look for the appropriate firmware. It's the same procedure as when you patch software.

If the computer is struggling to read the disc, try this http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ?p=6066635&viewfull=1#post6066635

Can somebody help me? I have installed the game but using the disc (ie. no steam) but as then the game won't start up. I get the following error message. 'fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience.' I can the either send an error report to microsoft, or not. If I go into explorer I can see all the folders and files all loaded. Have tried opening it from there, again with no joy. Getting frustrated!

Try deleting your Settings file- here's how to do that http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ?p=6066654&viewfull=1#post6066654

My problem is not with the disc as I have installed and uninstalled several times, and each time I have the same problem. Originally I installed the game using Steam, and then when starting up the game had the same error message ie. 'fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience.'

Cheers, but that hasn't worked. I deleted it and tried starting the game up. Same error message.

I am more than fed up now. I have spent the whole day on and off trying to play without success. The game seems to install but then does not start up. I get the following error message. 'fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience.' Tried a couple of things as above, without success. Thought I would try and install FM2010 again, which installs and starts up no problem. So whats the difference between 10 & 11. Seriously hacked off, can anybody help? Cheers.

Day 2. And still no closer to getting the game to launch. Help! Please!!

Can somebody help me? I have installed the game but using the disc (ie. no steam) but as then the game won't start up. I get the following error message. 'fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience.' I can the either send an error report to microsoft, or not. If I go into explorer I can see all the folders and files all loaded. Have tried opening it from there, again with no joy. Getting frustrated!

Hmmmm, if you have installed the game, there's a thing you can try :

install Steam

Games menu : Add a non Steam game to my library

Choose FM2011

if the game still have a problem when you launch it :

View menu

Game list

right click on FM2011 : properties

local files menu : verify integrity of game cache

Steam will verify all files in the Fm2011 and replace corrupt/bad installed files.

guruhd, have a read in here;

http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ?p=6066643&viewfull=1#post6066643

Can you give us some idea of your PC spec also?

Cheers Matt. The link you posted above refers to installing via Steam which I haven't done (though did originally and still had the same problem.) Still tried what it says though on right clicking the icon and choosing properties, local files is not then an option.

Here's some of my PC info. I have always played the previous games and just last night succesfully installed and started up FM10.

Windows XP

Media Centre Edition

Version 2002

Service Pack 3

Genuine Intel ® CPU

T2050 @ 1.6Ghz

1.6Ghz , 0.99GB of RAM

Hmmm. It's not a Steam specific instruction - it's about updating DirectX and the skin cache for the game. Message 9 in that thread.

Also - given the relatively low spec of the pc - I'd definitely recommend updating your graphics card drivers to boot. That may also help?

Okay. I have .NET Framework v1.1. Shall I remove it and anything related to it (Service Packs etc) and install v2.0. In relation to the graphics card how come previous FM's have worked, though admittedly I have never been able to watch 3d games. Cheers.

Previous games working is only an indicator of future success, not a guarantee - the code obviously changes and so do the requirements.

Not sure removal is needed - I'd start with the DirectX update and see where that gets you...

Good luck.

Guys after not getting my copy delivered Ive just been to Game to buy FM2011. When installed offline it said there were problems with the installation, it opened up fine initially, now the shortcut in Games just opens a folder that is empty and clicking on my DVD drive doesnt open it either........................Any thoughts ??

Sounds like you need to reinstall it I'd suggest.

Have a look through here and see if it helps;

http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ-and-Manual

DirectX is updated and still no joy. I'll try the other and see where that gets me, and then think about a graphics card if needs be. Thanks for your help.

Okay... Hi guys.

I've installed the boxed game on my windows lap top, no problems. I have tried to install on my IMAC. No joy. The game seems to install but when I click the icon through the applications folder, it wont boot up. I've uninstalled and reinstalled but still won't load up.

Any ideas?

Thanks

PP

I've got the same problem - attempting to start the game right after installation gives me a "fm.exe has encountered a problem and needs to close. We are sorry for the inconvenience." pop-up box. Tremendously frustrating.

For what it's worth I have an Intel GMA 950 graphics card and I've already tried the above fixes suggested to guruhd.

RedefiningForm - That sounds like my problem. Try the links above from Matt (go to message 9) and update Directx and .Net Framework (which I am struggling to sort out). Let me know if you get yours sorted. I am still trying.

RedefiningForm - Just read your added part of message. Sounds like their something else, but who knows what??

I've already tried deleting my settings. No difference.

Try deleting your settings:

For PC - http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ?p=6066654&viewfull=1#post6066654

For Mac - (delete your cache and preferences) - http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ?p=6066663&viewfull=1#post6066663

Yes, I've already done that as well as clear my registry of any SI entries - doesn't work.

Yes, I've already done that as well as clear my registry of any SI entries - doesn't work.

Yeah me to, still won't boot up. It seems that the game is there and I can access some files but that game its self and the editor won't boot.

Try this if you haven't already - http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ-and-Manual?p=6066640&viewfull=1#post6066640

Neil, do you have something similar for the IMAC?

Thanks

PP

Neil, do you have something similar for the IMAC?

Thanks

PP

I'm getting a crash log:

Host Name: Macintosh

Date/Time: 2010-11-06 13:49:20.002 +0000

OS Version: 10.4.11 (Build 8S2167)

Report Version: 4

Command: fm

Path: /Applications/Sports Interactive/Football Manager 2011/fm.app/Contents/MacOS/fm

Parent: WindowServer [56]

Version: 11 . 0 (11 . 0 . 0 f 151894)

PID: 9761

Thread: Unknown

Link (dyld) error:

unknown required load command 0x8000001C

The Direct Software Development Kit won't load. Error message 'This setup executable has not been packed with files and settings. Please use the PACKER tool to build this executable. Error Code S1001' ?????????????

Try this if you haven't already - http://community.sigames.com/showthread.php/233554-Football-Manager-2011-FAQ-and-Manual?p=6066640&viewfull=1#post6066640

How exactly do you access the dialog on DirectX Caps Viewer itself? DirectX has been fully updated all this while btw.

Does the pathway shown not work for you?

You should be able to go to the start menu, then - Direct-X SDK->Direct-X Utilities->Direct-X Caps Viewer

No, I have DirectX Caps Viewer already open, more that I can't see how I'd get into this dialog:

Apologies for bumping this, but I've tried again multiple times and this doesn't seem to be any closer to being solved on my end.

RedefiningForm - Have you fixed it yet?

No luck just yet, the same CD definitely works on my brother's laptop so hopefully I find a fix for this ASAP. And thanks Neil, appreciate the help.

I am seriously thinking of buying a new laptop just so I can play it. Fed up of reading about other peoples gripes with the game, when I, having took last Friday off work to buy it and play it, can't play it at all. DELL, buy now pay November 2011, delivery in 24 hours, I could be playing it by Friday!!

If you're really struggling I'd recommend contacting Customer Services - they're the experts at getting this stuff sorted...

How would I go about contacting them?