Direct2Drive Activation Code

Has anyone who purchased through this mob,been given their activation code?

Better yet has anyone got a response from them regarding WTF is going on with the codes?

8 hours past GMT00:00 and i still have no code.

Me neither - status is still "preorder" although I can download the game through the Comrade client. All that's missing is the key which is nowhere to be found. Yay.

Same problem here... no option to get the game, get the code... and no reply from D2D customer service.

I'm back from work in 6 hours and if I don't have my FM2011 from D2D I will demand a refund, and purchase it from Steam; anyway - this was the last purchase I made at D2D. It's not only that I can't get my game, but that they keep silent about it. I'm REALLY fed up :|.

i bought the game at 07:00 at the price of 24 pounds

the price is good but i still cannot download the game. the status is pre order.

yeah same as you guys - no response from customer service. very poor.

What if they only start work at 9:30? Still, would be nice to have someone on the job for a midnight release I guess!

It doesn't matter when they start working... this is where they make money, and they should be able to deliver the product; they aren't. So far I was always satisfied with them, but now we are almost 13 hours behind the time that Steam made the game available, and almost 11 behind the launch date (CET); this is absolutely unacceptable;

As said - I'm waiting till 16-17 CET, and if they game is still not ready for download then... I'm gonna probably burst into tears, as they don't give refunds )). Anyway - I will demand a refund nonetheless - they did not provide service and product I payed for. The clock is ticking ... good that I didn't take Holiday to play today )).

I'm still waiting also. Im gutted. The kids are at school & the wife is at work so had all to play this. I should have just went with steam for the extra fiver.

I was about to order from this website but think Steam will be getting my order. I have noticed that alot of the direct download sites have the problem. And game say its not available for download uninstall midnight tonight.

Apparently, from what I read, there are also issues with downloading FM2011 from Steam... If I were You - I'd wait till the evening or tomorrow and monitor what's going on. As I said before - I NEVER had problems with D2D, and they usually have much better prices than Steam. This is the first time I'm having such an issue. Nonetheless it's still not solved, and there is virtually NO info.

Same here. Been waiting too long. If they don't resolve this quickly I demand a full refund too and get the game in local store.

The sad part is that they don't seem to be doing anything about it. Seriously - this is absolutely unprofessional!

I'm waiting till the end of the day, and expecting full refund; I bought it on UK site, and the launch date was 5th of November; if it is not available till 1 AM CET (which is midnight in UK) I am expecting the refund.

Man, I'm angry! (and I don't accept explanation that it's just a game! )) )

It still states on there website that its Pre-Order??

Indeed.....

I have the same freakin problem -_-'.

I would guess that we'll have to wait until office hours PDT.

filling a paypal dispute at 00:01 06/11/10

It still states on there website that its Pre-Order??

Yep...Still in pre order and still no email.....In 45 minutes it will be the 6th of November totally pointless pre ordering it,i coulda got it from three other sites by now....This was the first and last time i buy anything from D2D....

It's almost 14h here in Antwerp 13h in UK... So they are more then 12 hours late and they should be working for at least 4 hours now... I'll buy it somewhere else and file the complaint...

in the meantime download it via comrade download manager

still wating for the key ...

filling a paypal dispute at 00:01 06/11/10

how late is now in Australia?

Ive just filed another complaint asking for a refund. This is a joke. I get the kids in 2hrs so my chance of a day to myself playing FM11 has now gone. Gutted & annoyed.

Last year I received my key around 13:15 UK time, so If they're following that route it should be up any minute now. Still waiting for my key as well btw.

Hi Guys,

I'm sorry you've been experiencing problems using this service. I will try to find out if we can contact someone there to help you and to find out what's going on and why you've not yet got your codes.

Ive just filed another complaint asking for a refund. This is a joke. I get the kids in 2hrs so my chance of a day to myself playing FM11 has now gone. Gutted & annoyed.

+ 1 (except for the 2 kids part)

I'm also still waiting in Canada.

Anyone got any joy yet ?

Anyone got any joy yet ?

I bought the game like a day ago hoping that I could download at midnight on release day and play immediately, it's now 14.03 UK time, two emails to direct2drive later, no response, no code, no information about what's going on at all. How can you be preselling a game that is physically out in stores? So frustrating

Hi Guys,

I'm sorry you've been experiencing problems using this service. I will try to find out if we can contact someone there to help you and to find out what's going on and why you've not yet got your codes.

Thanks for Your support on this, because they don't reply at all, and this is getting ridiculous. Being a total FM (and FML ) addict I would probably buy another copy from Steam, or just pick up a copy at the gameshop near my work, but... that's not the case. We paid money, and we have nothing... not even a scrap of information from them. And this is not allright.

Anyway - thanks for showing interest in it, as probably there's MANY more people affected by this issue, than just us in the forum.

No problem. SEGA are now looking into this to see what's happened and hopefully we'll have it sorted for you as soon as possible.

Apologies for the delay in the meantime!

This is my first year studying in australia so i thought i would try to order it from somewhere else to save myself from paying that extraorbitant fee steam charges. But its now be one day and i have not got my game and its really annoying. I filed 2 complaints and requests for refunds already. I don't really want the game now. I just want my money back so i can order from another place.

I second the comment above, it's nice to know someone is working on our side, because direct2drive have given zero response, when it's clear they've been swamped by emails and complaints. We just want to know what is going on

Hi All,

Unfortunately Direct2Drive have not yet released this game - I'm being told it will release today - if I can find out more precise details I will let you know - but I would expect it to be online within the next 3-4 hours.

Thanks.

Thanks for the update.

Thks for the update. But I've waited almost a day now and even if they sent me the code now, i would prefer a refund so i can bring my business elsewhere. Its just plain unacceptable for a site of that stature to fail to deliver when so many others have.

thanks muzchap

They run on PDT, so now it's 7 AM there... probably they start work in 1-2 hours, and then something will happen. Anyway - it's at least good to know that they plan on releasing FM )).

My life is getting better again . Thanks for the update.

PS

Isn't that pathetic that a game can make my life worse or better?

PS2

Naaah... it's not a game... it's Football Manager!!! )

Thanks. Suppose i'll just need to go clean the house while i wait.

Thanks. Suppose i'll just need to go clean the house while i wait.

should do this too but all I'm doing is refreshing...

Just seen a couple of Direct2Drive activations coming through the server (Test Accounts) - so shouldn't be too long (<2 hours) before officially released..

Plenty of time to do everything you need to do, before commencing on the delightful season start and soon realising it's 2am and the house is dark and you need the toilet and some food badly!

<deleted>.

should do this too but all I'm doing is refreshing...

Ive decided that refreshing is the way forward

Ive decided that refreshing is the way forward

I'm gonna' need a new mouse to play FM with at this rate, might switch between clicking and f5 now

Waiting on D2D as well.

Update: Just received some feedback from D2D regarding my questions about when the bleep the game will be available to download. Their response:

Hi there,

Thanks for contacting us, as noted on the games information page, there is no specific time stated on when the game will release, only that it's going to be available today.

The game will be released later on today within the next few hours. As soon as it's available, you'll be able to access your game file and activation key from your account page.

Regards,

Rich Metcalfe

Lead Technical Specialist

Digital Distribution

A few hours? Hmm I hope that's just a very generous estimate and what he really means is within the next ten minutes

I need to leave in 2 hours.... Did also plan to play all day and I took a day off at work.... **** D2D. Unbelievable.

it's there

Key active. Thanks fecks

Oh, great. Now I can go to the other topic about getting only a white screen. YES! This is a good day!

*pops open the bubbly*