Urgent Help!

My Football Manager suddenly stopped working and I am very angry about it and any advice towards a solution would be great.

I am running it on a mac and every time I open it suddenly there it gets stuck on a black page and gets stuck. When I open it, it gets stuck and I have tried everything please any advice will be great and a solution to my problem would really make me ecstatic

The problem is happening because your Cache files have become corrupted and deleting them will fix the issue.

To do this follow either of these paths depending on your Operating System.

Windows XP:

C:\Users\<User Name\App Data\

Vista and 7:

C:\Users\<User Name>\App Data\Roaming

Once you can see inside those folders delete the Sports Interactive Folder.

If you can’t see those folders you will have to make “Hidden” files viewable.

For Vista and 7:

In a window, go to 'Organize'->'Folder and Search Options'->'View'-> and select 'Show hidden files and folders'.

For XP:

Make sure you are able to see hidden folders:

When in a window, go to 'Tools'->'Folder Options'->'View'-> and make sure 'Show hidden files and folders' is selected.

Buy a new copy?

Buy a new copy?

There's no point when the fix for his problem is so easy.

thanks for the advice joe but i am running it on a MAC so i dont know how to get to the cache files

There's no point when the fix for his problem is so easy.

I will let you handle this Joe, ok?

any advice?

Oh sorry 9TSUF9, forgot you had a mac.

Ok, make sure you can see hidden files, then search in my documents (or whatever it's called on the mac), Sports Interactive. Then delete that file.

sorry mate but how do I see hidden files? do i go to documents>Sports Interactive>Football Manager and then what?

do i search "cache" in finder and delete every cache item related to FM?

If you open up terminal (Applications > Utilities) and type the following:

defaults write com.apple.finder AppleShowAllFiles TRUE

killall Finder

That shall enable you to see hidden files

Now go your user space (the place that has my documents, my music, my videos etc) and there should be a folder called App Data. Click it and then click the folder "Roaming" and then delete the sports interactive folder.

If you want to turn hidden files off after this do the following -

open up terminal (Applications > Utilities) and type the following:

defaults write com.apple.finder AppleShowAllFiles FALSE

killall Finder

sorry i am such a noob but i tried it and after opening terminal I copy pasted what you said and then what? No folder named app data appears.

After I copy and paste the data you said what do i do?

The thing you copy and paste into terminal makes your computer reveal hidden files (the cache files are hidden in a hidden folder). I don't where the folder is though exactly on MAC. Sorry, your best off sending Fraz T an email. He'll know what to do.

Thanks for your help anyways I will try and send him and email

Good luck mate

The pref files for FM2010 on a Mac are located:

- User > Library > Caches

- User > Library > Logs

- User > Library > Preferences

They're not hidden so that Terminal stuff isn't needed.