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Sudden Crush


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Hello to you all,

This morning, when I tried to run the game, it suddenly crushed back to the home screen after the ads. When I started the task manager, in the processes tab fm.exe was seemed to be running. However the applications tab was empty. Also when I press on the Football Manager icon it says "Football Manager 2010 is already running". What may be the cause of the problem?

Excuse me for the complicated explanation.:o

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I thought you had fallen in love with the game judging by your titled thread!!!!

I'm afraid I don't know the solution to your issu but I would suggest posting this in the 'Technical Issues' forum and hopefully someone will be able to help you.

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did you update your windows, antivirus.

when you re-install the game did you delete all the files available

In-game Freezing / Crash to Desktop

If you encounter display or crash to desktop problems during game matches there are a number of steps you can try;

Check that your graphics card meets the minimum requirements.

Click Here for Football Manager 2010 Requirements.

Ensure you are using the latest drivers.

Click Here for Details on updating drivers.

If you meet the requirements and have the latest drivers installed try changing the resolution and graphical 3D settings in-game.

Select Preferences from the launch menu:

Select Display & Sound:

From the Windows Settings section:

Select Windowed from Display Mode

From the 3D Settings section:

Uncheck Enable 3D Match Cameras

From the 3D Settings section uncheck the following:

*

o Show Player Names

o Show Stadiums

o Show Sky

o Show Crowd

o Enable Weather Effects

Click on Confirm:

If it appears smoother or does not crash to desktop, go back into the Display & Sound settings and one at a time adjust the Display Mode while increasing the details from Graphical Detail under 3D Settings until you find a satisfactory playing level.

If you are still experiencing problems please submit a ticket through the support section for further assistance and advice.

Notice for laptop users: the majority of laptops are designed to be as light and portable as possible. This means that the hardware may not always be optimised for playing games. You may need to adjust your video settings accordingly.

If you are still encountering problems please submit a ticket through the support section with a DXDIAG for further assistance and advice.

Click Here for How do I submit my DXDIAG information?

How do I delete my Cache files?

First of all you need to turn on hidden files and folders.

XP:

My Computer

'Tools'

'Folder Options'.

The go to the 'View' tab and select 'Show hidden files and folders'

VISTA and 7:

My Computer

'Organize'

'Folder and Search Options'.

The go to the 'View' tab and select 'Show hidden files and folders'

Once this is done, follow the instructions below:

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Go to the “Football Manager 2010” Folder.

5. Delete the 'cache' Folder found inside here.

Wndows Vista and 7:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Go to the “Football Manager 2010” Folder.

6. Delete the 'cache' Folder found inside here.

How to Delete your Registry Files

Windows XP:

1. Click “Start”

2. Click "Run"

3. Type in "Regedit"

4. Go into the HKEY_CURRENT_USER Folder

5. Go into the 'Software Folder'

6. Delete the Sports Interactive Folder

7. Go into the HKEY_LOCAL_MACHINE Folder

8. Go into the 'Software Folder'

9. Delete the Sports Interactive Ltd Folder

Windows Vista:

1. Click “Start”

2. Type in the search box "Regedit"

3. Go into the HKEY_CURRENT_USER Folder

4. Go into the 'Software Folder'

5. Delete the Sports Interactive Folder

6. Go into the HKEY_LOCAL_MACHINE Folder

7. Go into the 'Software Folder'

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did you update your windows, antivirus.

when you re-install the game did you delete all the files available

In-game Freezing / Crash to Desktop

If you encounter display or crash to desktop problems during game matches there are a number of steps you can try;

Check that your graphics card meets the minimum requirements.

Click Here for Football Manager 2010 Requirements.

Ensure you are using the latest drivers.

Click Here for Details on updating drivers.

If you meet the requirements and have the latest drivers installed try changing the resolution and graphical 3D settings in-game.

Select Preferences from the launch menu:

Select Display & Sound:

From the Windows Settings section:

Select Windowed from Display Mode

From the 3D Settings section:

Uncheck Enable 3D Match Cameras

From the 3D Settings section uncheck the following:

*

o Show Player Names

o Show Stadiums

o Show Sky

o Show Crowd

o Enable Weather Effects

Click on Confirm:

If it appears smoother or does not crash to desktop, go back into the Display & Sound settings and one at a time adjust the Display Mode while increasing the details from Graphical Detail under 3D Settings until you find a satisfactory playing level.

If you are still experiencing problems please submit a ticket through the support section for further assistance and advice.

Notice for laptop users: the majority of laptops are designed to be as light and portable as possible. This means that the hardware may not always be optimised for playing games. You may need to adjust your video settings accordingly.

If you are still encountering problems please submit a ticket through the support section with a DXDIAG for further assistance and advice.

Click Here for How do I submit my DXDIAG information?

How do I delete my Cache files?

First of all you need to turn on hidden files and folders.

XP:

My Computer

'Tools'

'Folder Options'.

The go to the 'View' tab and select 'Show hidden files and folders'

VISTA and 7:

My Computer

'Organize'

'Folder and Search Options'.

The go to the 'View' tab and select 'Show hidden files and folders'

Once this is done, follow the instructions below:

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Go to the “Football Manager 2010” Folder.

5. Delete the 'cache' Folder found inside here.

Wndows Vista and 7:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Go to the “Football Manager 2010” Folder.

6. Delete the 'cache' Folder found inside here.

How to Delete your Registry Files

Windows XP:

1. Click “Start”

2. Click "Run"

3. Type in "Regedit"

4. Go into the HKEY_CURRENT_USER Folder

5. Go into the 'Software Folder'

6. Delete the Sports Interactive Folder

7. Go into the HKEY_LOCAL_MACHINE Folder

8. Go into the 'Software Folder'

9. Delete the Sports Interactive Ltd Folder

Windows Vista:

1. Click “Start”

2. Type in the search box "Regedit"

3. Go into the HKEY_CURRENT_USER Folder

4. Go into the 'Software Folder'

5. Delete the Sports Interactive Folder

6. Go into the HKEY_LOCAL_MACHINE Folder

7. Go into the 'Software Folder'

Thanks for your help, it solved my problem. It was so strange that the game started to crush after playing it less than 12 hours ago.

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