simonbyrneno.4 Posted October 30, 2009 Share Posted October 30, 2009 Can someone from SI please tell us whats going on or help us. I've spent the past 4 hours trying to load this game and might as well of did f*** all!!!!! This is extremely frustrating. I put the disk into the drive and nothing happens, the set upexe thing doesn't work and so far i've downloaded various java and direct x things that people have suggested and it still wont work. I'm getting so frustrated i feel like punching the screen!!! Having spent the week doing tax computations for people with a hell of alot more money than me this should be easy to install and i should be relaxing and enjoying this game!!!!!!! Here are other threads of people having the same problems and no answers in there: http://community.sigames.com/showthread.php?t=159767 http://community.sigames.com/showthread.php?t=158957&page=4 http://community.sigames.com/showthread.php?t=159644 Please can somebody help!!!!! Link to post Share on other sites More sharing options...
wroenaldinho Posted October 30, 2009 Share Posted October 30, 2009 might be a silly sugestion, but have you tried going to my computer>right clicking the dvd drive the game is in, and click explore then the setup.exe logo installer you see amongst all the other files and folders. Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 30, 2009 Author Share Posted October 30, 2009 Yeah i've tried that when i right click and go to explore a blank screen come up now. Earlier though that was coming up as an option but when i clicked on it, it wouldn't do anything. an error messsage would just pop up. Now though nothing is coming up at all!!! Link to post Share on other sites More sharing options...
wroenaldinho Posted October 30, 2009 Share Posted October 30, 2009 ok, try this link mate for me http://support.microsoft.com/gp/cd_dvd_drive_problems?EntryPoint=KB Its hard for me to give helpful suggestions, without actually been there if you know what am saying. sorry mate if this advice sucks. Link to post Share on other sites More sharing options...
wroenaldinho Posted October 30, 2009 Share Posted October 30, 2009 oh and by the way you need to run the program, dont worry its an official microsoft test, so you wont have to worry about harmful files accessing your pc. Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Ok man i'm downloading it now thanks for your help i really hope it works!!! Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer] "NoDriveTypeAutoRun"=dword:00000095 Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 I downloaded that man and all that came up was that the update doesnt apply Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 if there is no luck, try the above ^^^^^ copy and paste all that text into notepad and save the file as Autoplay.reg (make sure you select all files and not .txt) then save it to desktop or documents somewhere easy to find, it will then be displayed as a document with a blue cube over it, if not then its not saved in the correct format. Double click it then it will give you a pop up just click yes or continue, and when its installed to registry restart pc and see if you have any luck when you pop the disk back in. Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 if they dont work, then i am snookered with you, SI will have to have a look. Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 see how it goes mate! Link to post Share on other sites More sharing options...
thatdude Posted October 31, 2009 Share Posted October 31, 2009 funyy that no one from si had answered Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Still no joy.... Is there a way to restore my computer to how it was say yesterday and maybe start from scratch again cause at least earlier i was able to explore the disk when i right clicked it and now its just blank when i click restore Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 start>programs>accessories>system tools>system restore may vary a little depending on operating system! and sorry to hear that it didnt work Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Thanks for the help man. if i restore it and that will hopefully get me back to being able to view the folder. Any chance if i post what happens then if you could help again. Your the extremely helpful and know your sh*t!!! And your willing to help unlike anyone from SI Link to post Share on other sites More sharing options...
Les Girondins Posted October 31, 2009 Share Posted October 31, 2009 Thanks for the help man. if i restore it and that will hopefully get me back to being able to view the folder. Any chance if i post what happens then if you could help again. Your the extremely helpful and know your sh*t!!! And your willing to help unlike anyone from SI Dude your op was at 23:37 on Friday night. Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 yer mate, just keep me updated il do my best! Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Dude your op was at 23:37 on Friday night. If you notice i've linked the loads of posts from other people having the same problems that have been posted much earlier. i've been on these forums looking for an answer to my problem since about 7 o'clock Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 I've restored the computer but still i cant install the game and when i right click on the disc it still wont let me explore. It just brings up a blank screen Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 im still researching a few solutions, others i have seen with this problem just said they kept opening and closing dvd drive and then it by miracle worked. you could try that until i have any more worthwhile solutions! Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 I've now got the option to autorun.exe when i right click on the disc but when i do the screen just freezes and says the it's not respondin Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 this is what Sega posted on another post:- It seems that some of the drives have a less than favourable tolerance to the 'pressed' media - this can happen occasionally. You have a few options: 1) Try to lightly clean the surface of the disc with a soft cloth using a circular motion (from the centre to the edge) - the release agents in the pressing process can sometimes leave a residue that stops the disc being read correctly. 2) Look for an updated 'firmware' for your drive - regardless of the 'my machine is xyz and is only abc months old' - the chances are the drives you have were purchased in bulk a long while before manufacture of the final machine and the 'firmware' could easily be out of date. 3) Last but not least, return the disc to the store and demand a replacement (if a laptop and if possible, take it in with you so they can see it - I know the returns policies on opened games are horrendous). Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 try right click explore again, and then setup in the bottom left corner of all the files that appears. Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 Another guy said this on the post i saw:- I've managed to get it working, BUT.. had to copy the disc on another computer that WOULD read the disc. I then inserted the copy into my XP computer and it read the disc straight away. I then Installed> Ejected the copy > Re inserted the original then it read. any ideas as to why I had to do this ? Could it be the copy protection thing, Have I bypassed it by making a copy of the disc? Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 If you havent already done this. Try right clicking on my computer and click manage, when it comes up select device manager, go to dvd/cd rom drives in the list that appears on the right, your optical drive should be listed below, then right click on that drive and select update driver software. Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 try right click explore again, and then setup in the bottom left corner of all the files that appears. When i right click and then click on explore there are no options that come up once that file opens Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Currently searching online for Driver update!! Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 It's the up to date software!!! Dam Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 go to my computer open it up, right click on the dvd drive the disk is in and click properties, when the box pops up go to the hardware tab, and select the drive in that list that appears below, should say this device is working properly. see if it does then let me know! Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Yeah it says its working properly on that Link to post Share on other sites More sharing options...
IJMU Posted October 31, 2009 Share Posted October 31, 2009 I had the same problem, and I fortunetly managed to run the game at the end. This only works, obviously, if you use Steam to activate the game. Open Steam, click on ''Games'', then ''Activate a product on Steam''. Then type in the activation code which is on the backside of your game manuel. This ofc with the CD in the drive. Hope this helps. Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 i had awful problem with that last year, was hoping to stay away from it!!! Is the game working perfectly for you now though? Link to post Share on other sites More sharing options...
Alwyn Posted October 31, 2009 Share Posted October 31, 2009 Steam activation has been, compared to last years problems, a joke, in a good way. Install, download patch, update direct x and away we go Link to post Share on other sites More sharing options...
IJMU Posted October 31, 2009 Share Posted October 31, 2009 i had awful problem with that last year, was hoping to stay away from it!!! Is the game working perfectly for you now though? I never managed to get the PC to read the disc, so this was the only option that worked for me. And yes, its working as it should I suppose. Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 still researching possible solutions, i havent forgot about your post mate am just reading up. Just thought id let you know. Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 still researching possible solutions, i havent forgot about your post mate am just reading up. Just thought id let you know. Thanks man Link to post Share on other sites More sharing options...
IJMU Posted October 31, 2009 Share Posted October 31, 2009 Steam activation has been, compared to last years problems, a joke, in a good way. Install, download patch, update direct x and away we go Yeah I know, but last year was a real mess imo. But your right, you have to download the local files, the patch and all that... And update direct x, so it took a few minutes. But it's worth it at the end. Link to post Share on other sites More sharing options...
simonbyrneno.4 Posted October 31, 2009 Author Share Posted October 31, 2009 Steam activation has been, compared to last years problems, a joke, in a good way. Install, download patch, update direct x and away we go Which direct x is it that i have to download? Link to post Share on other sites More sharing options...
wroenaldinho Posted October 31, 2009 Share Posted October 31, 2009 cant find nothing different to whats already been mentioned, hopefully SI or Sega will help out. Link to post Share on other sites More sharing options...
tigerhgrrrrrr Posted October 31, 2009 Share Posted October 31, 2009 Direct X always give me problems, I have to be online to install a new FM ! (only affects FM though!!!!) , lucky my GF insisted we get broadband over a year ago. This year I had a problem with the patch, had to download 3 different versions before one would work -could have been my PC refusing to save all the files to be fair (all the save files were hugely different in size!), but that is because my PC thought they were malicious and that I blame on SI for the coding thereof! Eventually downloaded on another PC and transferred over on a flashdrive. Anyway, apart from one random crash (save regularly guys!) the game is awesome, and not the release-day nightmare of last year. Link to post Share on other sites More sharing options...
dingo Posted October 31, 2009 Share Posted October 31, 2009 This is UNREAL !!!!!!!!!!! It is possible that for people play a normal game, need to reinstall window ??????????? Why the rest of the games out there work just fine?? And no i wont reinstall window for this garbage, I wont lose my work and settings because this damm game every time is launch there are a millions bugs. This story is just one part of it more bugs has been found as well, give me ther flashback of the 09 game. SI never learn from the past every year the same story I wonder untill when people keep trust them to relase a proper working game. Link to post Share on other sites More sharing options...
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