problems with code

i have just bought football manger 2009 after lending it from a friend ad my trial period expired, however after installing the new copy, i cannot seem to activate the game. i have made sure the code entered is correct, but it comes up saying

"we were unable to process your unlock request. To receive a new key, please visit http://www.sigames.com

Error : [-821]"

has anyone experienced a problem like this or know how to fix it ?

Try this thread for a solution to this.

Try this thread for a solution to this.

can you point me in the direction of what action i need to take or which part of the link u gave me to look at as its just confusing me ... ?

You are receiving an Error [-821]

Scenario: Install and activate with activation code on Steam and it works then launch the game, SoftAnchor asking to re-enter activation code.

Fix: You need to delete the certificates and re-activate the game

1) On receiving the error, please uninstall the game

2) Please navigate to the following directory:

XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate

Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate

3) Please ensure that it is the \certificate directory you are located in

4) Delete all content

5) Reboot the machine

6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/

7) You should now be activated

Thats the bit I was referring to. Also, check your code at this site to make sure it is correct.

i have checked the code at the site, n it says it isnt valid... does tht mean its a falty copy of the game, as i have checked several time and have written the code correctly ?

Do you have 0's and 1's? Characters O and 0 as well I and 1 are printed in a very similar manner, so try changing them around.